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Dealing with OneDrive data for leavers
When users leave your organisation, you may want to keep their documents for a limited time, or permanently. If your users are fully online (i.e.
Microsoft Teams – Disabling chat with personal accounts
Microsoft are enabling a feature as per Microsoft 365 Roadmap ID 88381, which will allow Teams chat with external users using personal Microsoft accounts (e.g.
SharePoint Online external sharing – fixing the ‘User not found in the Directory’ error
This is fairly common issue when sharing files and folders with external users, and this is how we normally fix it. Issue The issue is
No, Conditional Access is NOT included with Microsoft 365!
This is to clarify a confusing Microsoft blog post which states that Conditional Access is included with Microsoft 365. The source of confusion The post
Exchange hybrid – fixing shared mailboxes that were created as user mailboxes
This is a common issue I’ve seen with help desk users not following established processes, or just not having the knowledge to create shared mailboxes
Microsoft 365 Licensing – demystifying annual vs monthly commitment
Microsoft (Office) 365 licensing can be confusing. There is a lot of conflicting information and advice out there, even on Microsoft’s own website. When you
Azure AD direct to group license assignment migration scripts
PowerShell scripts to automate the migration from direct license assignment (in Office 365/Azure AD) to group based licensing. This assumes you have on-prem AD and
Using the Jabra Elite 75t with Microsoft Teams
This is a review of the Jabra 75t Elite, and how to use these excellent earbuds with Microsoft Teams. This should also apply to other
Gaining access to your Office 365 account if you have replaced your phone and have MFA enabled
If you have lost or replaced your mobile phone, and previously set up the Microsoft Authenticator app in order to secure your account, you may
Posting GIFS in Teams when GIFs are disabled
How to post GIFs in Microsoft Teams, even when an administrator has disabled GIFs. Note that this requires you to at least have access to