blog posts

SharePoint Online external sharing – fixing the ‘User not found in the Directory’ error
This is fairly common issue when sharing files and folders with external users, and this is how we normally fix it. Issue The issue is

No, Conditional Access is NOT included with Microsoft 365!
This is to clarify a confusing Microsoft blog post which states that Conditional Access is included with Microsoft 365. The source of confusion The post

Exchange hybrid – fixing shared mailboxes that were created as user mailboxes
This is a common issue I’ve seen with help desk users not following established processes, or just not having the knowledge to create shared mailboxes

Microsoft 365 Licensing – demystifying annual vs monthly commitment
Microsoft (Office) 365 licensing can be confusing. There is a lot of conflicting information and advice out there, even on Microsoft’s own website. When you

Azure AD direct to group license assignment migration scripts
PowerShell scripts to automate the migration from direct license assignment (in Office 365/Azure AD) to group based licensing. This assumes you have on-prem AD and

Using the Jabra Elite 75t with Microsoft Teams
This is a review of the Jabra 75t Elite, and how to use these excellent earbuds with Microsoft Teams. This should also apply to other

Gaining access to your Office 365 account if you have replaced your phone and have MFA enabled
If you have lost or replaced your mobile phone, and previously set up the Microsoft Authenticator app in order to secure your account, you may

Posting GIFS in Teams when GIFs are disabled
How to post GIFs in Microsoft Teams, even when an administrator has disabled GIFs. Note that this requires you to at least have access to

Remove a site admin from all SharePoint online sites using PowerShell
This is a PowerShell script to remove a site admin from all sites in SharePoint online. You may find an account which has been added

Deleting unwanted PowerBI workspaces linked to Teams
This article describes how to delete a PowerBI workspace linked to a Team, without affecting the Team itself. When a Team is created, a workspace is also created in PowerBI.