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Resolving conflicts between Guest accounts and mail users in Azure AD

Hal Sclater 30th August 2022 Azure AD 0 Comments

This is how to resolve conflicts between mail users or contacts and Guest accounts in Azure AD. If you create mail users or contacts in…

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Converting email addresses to lowercase in Exchange Online/Hybrid

Hal Sclater 17th April 2020 Exchange Online 0 Comments

How to convert existing primary email addresses to lowercase, as well as ensuring that any new mailboxes also have lowercase primary email address. You may…

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Creating users and shared mailboxes in an Exchange hybrid environment

Hal Sclater 14th May 2019 Azure AD 5 Comments

How to create users and shared mailboxes in a Hybrid Exchange environment. If you are running a hybrid environment, with Active Directory and Exchange on-premises…

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Configure Exchange Hybrid mailbox permissions during migration to Exchange Online

Hal Sclater 9th May 2019 Exchange Online 12 Comments

This is a simplified guide with everything that you need to do in order to get hybrid permissions working when migrating to Exchange Online. In…

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Updating the Offline Address Book in Office 365

Hal Sclater 9th May 2019 Exchange Online 7 Comments

In on-premises versions of Exchange, you could update address lists manually, as well as modifying the schedule through which they were updated. Exchange Online only…

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Enabling the External Recipient Mailtip in Exchange Online

Hal Sclater 7th May 2019 Exchange Online 11 Comments

How to enable the External Recipient mailtip in Exchange Online. The External Recipient mailtip is not enabled by default, but is useful for warning users…

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Outlook prompts for password when connecting to a secondary or archive mailbox

Hal Sclater 7th May 2019 Exchange Online 0 Comments

Fix for Outlook 2016, 2019, 365 prompting for a password when adding a second mailbox in Exchange Online, when the primary mailbox is still on-premises.…

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Fixing Azure AD Connect permissions errors using Set-ADSyncExchangeHybridPermissions

Hal Sclater 26th February 2019 Azure AD 0 Comments

If you used a custom install of Azure AD Connect and created your own service account for the connection to your on-premises AD, you will…

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Enable Exchange Online Archive Mailboxes and Retention Policies for all users

Hal Sclater 12th December 2018 Exchange Online 2 Comments

An in-depth yet accessible guide on how to configure retention policies, archive policies, and enable archive mailboxes in Office 365. Whilst we are at it…

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Office 365 Hybrid Configuration Wizard does not run

Hal Sclater 30th August 2018 Exchange Online 0 Comments

You may find that when you run the Exchange Hybrid Configuration Wizard that it does not run. If you launch it from Exchange Admin Center,…

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