This is a quick comparison of Copilot Chat, Microsoft 365 Copilot (paid), and Teams Premium, to help you understand the different AI options available to Microsoft 365 customers.
Summary: Copilot Chat (free) gives you AI help grounded in web data and open documents. The paid Microsoft 365 Copilot unlocks full access to your work data—emails, meetings, files, and Teams chats—plus advanced agents and priority performance. Teams Premium adds AI-powered meeting features like intelligent recap, live translation, and speaker markers, but doesn’t include full Copilot capabilities.
Now included for free with most Microsoft 365 business and enterprise plans (Business Basic, Standard, Premium; E3/E5), Copilot Chat is your general-purpose AI assistant. It’s available in apps like Word, Excel, PowerPoint, Outlook, and Teams, and is safe to use.
Key features:
Limitations: It cannot access your internal work data (emails, meetings, Teams chats, etc.) unless you manually paste or upload it.
This is the full-featured version of Copilot, available as a per-user license (~£25–£30/month). It transforms Copilot Chat into a true work assistant.
What you unlock:
Use case example: Instead of copy-pasting an email thread, you can ask Copilot in Outlook to summarise it instantly—no manual input required. It can also find information across any email, document, chat, SharePoint site, etc. that you have access to.
Teams Premium is a separate license (~£6–£7/month) focused on enhancing the meeting experience. It does not include full Copilot access, but it does offer several AI-powered features:
Included AI features:
Limitations: You can’t interact with meeting transcripts via chat or ask follow-up questions like “What were the key objections raised?”—that’s reserved for Microsoft 365 Copilot.
| Feature | Copilot Chat (Free) |
M365 Copilot (Paid) |
Teams Premium (Separate) |
|---|---|---|---|
| Web-grounded responses | |||
| Access to internal work data | Manual only | ||
| Advanced agents (e.g. Researcher) | |||
| Intelligent meeting recap | |||
| Live translation of captions | |||
| Speaker/topic markers in recordings | |||
| Priority performance | Standard |
Copilot Chat is a useful tool that’s safe to use for all users, and it’s great that this is now included for free with most Microsoft 365 plans.
However, if your workflow is document-heavy or spans multiple apps, the paid Microsoft 365 Copilot is a game-changer. The ability to seamlessly access your emails, calendar, meetings, and files without manual copy-pasting saves significant time.
Teams Premium adds meaningful AI enhancements to meetings without the full Copilot price tag—making it a smart option for organisations that rely heavily on Teams for collaboration but don’t need the full breadth of Microsoft 365 Copilot.
Quick recommendation:
| If you… | Go with… |
|---|---|
| Want basic AI help in Office apps | Copilot Chat (already included) |
| Need AI that works across your emails, docs, and meetings | Microsoft 365 Copilot |
| Run lots of Teams meetings and want AI recaps | Teams Premium (add-on) |